Order dispatch
Automatic search for the best driver based on priority, zone and congestion.
The main engine for your taxi service
Storing information, searching for a driver for an order, notifying the customer, charging bonuses to the customer, storing the driver's balance, charging the employee's salary - this is what the core of our programme does every time, on every order. It's what increases your revenue and minimises errors.
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Automation of work in the taxi service
How does it work?
Today, a taxi service must be close to both the client and the driver. The customer expects not just an ‘Order’ button, but instant cost calculation, choice of car class, convenient payment, car tracking and round-the-clock support. The driver appreciates the minimum mileage before the order, a transparent bonus system for complex or demanded routes and a flexible schedule to increase earnings. Only by combining these needs, you create a reliable and mutually beneficial service for everyone involved.
If you manually process each order, you'll have to manually prioritise, factor in bonuses, check driver statuses and keep an eye on blacklists - a process that is slow, error-prone and breeds favouritism. Our system fully automates these tasks: in a fraction of a second it will allocate the order, calculate the optimal route, apply all bonuses and prioritise rules, eliminating any human error. Without automation, you risk losing customers due to long response times and demotivating drivers with unfair distribution - and that's a direct threat to your business. Automate your processes today to ensure speed, accuracy and objectivity at every stage.
If you manually process each order, you'll have to manually prioritise, factor in bonuses, check driver statuses and keep an eye on blacklists - a process that is slow, error-prone and breeds favouritism. Our system fully automates these tasks: in a fraction of a second it will allocate the order, calculate the optimal route, apply all bonuses and prioritise rules, eliminating any human error. Without automation, you risk losing customers due to long response times and demotivating drivers with unfair distribution - and that's a direct threat to your business. Automate your processes today to ensure speed, accuracy and objectivity at every stage.
Let's have a closer look, shall we?
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Main engine
Works to complete repetitive tasks quickly and accurately
Customer notifications
Immediately send SMS, push notifications or robot call about order status and car arrival.
Driver control
Tracking status, geolocation and adherence to shift and fast car pickup schedules in real time.
Financial control
Accounting for all payments, order debits and penalties, quick serve bonuses, automatic reconciliation of receipts and expenditures, and convenient reporting.
Penalties and rewards for drivers
Automatic apply penalties for violations and bonuses for good work. A huge number of conditions and actions that you customise at your discretion.
Customer loyalty programme
Bonus accrual, personalised discounts and promotions based on travel history. Flexible conditions to motivate regular journeys on your taxi service.
Calculation and payment of salaries to staff
Payroll for operators based on their contribution to the taxi service and order processing. Flexible conditions depending on order types, order amounts or even shifts.
Q&A
Answers to questions related to automation
How fast can you get the setup up and running?
The setup usually takes between 1 and 3 days, depending on your requirements. Everything is set up remotely.
Does the software work with my current drivers or do they need to download new software?
Drivers install a mobile app and are managed through the dispatch office. Everything is simple and easy to understand.
Is the programme suitable for a single service or for multi-city operations?
The system is scalable: you can work in one city, or you can launch branches with a common driver base and a single call centre.
Can I connect my website and online orders?
Yes, you can integrate the order widget into your site or use the API for third-party solutions.
How does the programme dispatch orders to drivers?
Dispatching is automatic - by geolocation, priority, rating or other rules. You set up the logic yourself.
Are calls and bookings retained?
Yes, all calls are recorded and order history is available at any time. This is useful for monitoring and training.
Is there support and training for staff?
We provide detailed instructions, video tutorials and training. Technical support is also available.
Can I connect my own telephony?
Yes, the system supports integration with SIP trunks and other solutions. You can use both inbuilt telephony and your own telephony.
Is the programme suitable for operation without a dispatcher?
Yes, it is possible to work in a fully automatic mode: the client orders, the driver accepts - the system does everything itself.
Is there a defence to prevent drivers switching to a competitor?
Yes, the app will not run on a device that has other taxi apps installed (with the protection option enabled).
How much does it cost and are there any hidden fees?
The cost depends on the number of drivers and functions. All conditions are transparent - no hidden fees.